There were 6 ESET outages since February 18, 2026 totaling 92h 52m of downtime. Each is summarised below — incident details, duration, and resolution information.
Live Installers generated in ESET PROTECT may fail with the error "An invalid response received from the server". We will provide more updates in due course.
The issue was fixed. We will continue to monitor the behavior.
The issue has been resolved.
We are investigating reports of failed enrollments of Android devices in Device Owner mode. Customers may see the message "Something went wrong" when trying to enroll a device.
A fix has been deployed by our development team.
A fix has been deployed and we are monitoring the situation.
This incident has been resolved.
We are investigating reports of a degraded performance of the ESET PROTECT consoles hosted in the EU region.
The issue has been identified and a fix is being implemented.
The issue has been identified and a fix is being implemented.
A fix has been deployed by our development team.
A fix has been deployed by our development team.
This incident has been resolved.
We are currently investigating intermittent issues with connectivity to ESET LiveGrid servers. Customers may see "The ESET LiveGrid servers cannot be reached" in their security products.
The issue has been identified and a fix is being implemented.
Issue has been identified and fixed, connectivity with ESET LiveGrid servers should be working again.
This incident has been resolved.
Some customers might experience "Login failed: Communication error" errors on login attempt to the ESET PROTECT consoles hosted in the EU cloud region. We are working on resolution of the issue with a priority, updates will be provided once available.
The issue has been addressed. We apologize for the inconvenience caused by this.
This incident has been resolved.
Devices can't be enrolled in ESET PROTECT.
Devices can't be enrolled in ESET PROTECT. We are actively working on a fix and will provide updates as they become available.
A root cause of the issue has been identified, we are working on a fix
A fix has been deployed by our development team. Customers are asked to verify whether the issue is resolved. Further investigation will continue if needed.
A fix has been deployed by our development team. Customers are asked to verify whether the issue is resolved. Further investigation will continue if needed.
This incident has been resolved.
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