Cadmium incident

Posters not loading in the Mobile App

Notice Resolved View vendor source →

Cadmium experienced a notice incident on July 17, 2025 affecting Mobile App, lasting 16h 44m. The incident has been resolved; the full update timeline is below.

Started
Jul 17, 2025, 09:15 PM UTC
Resolved
Jul 18, 2025, 02:00 PM UTC
Duration
16h 44m
Detected by Pingoru
Jul 17, 2025, 09:15 PM UTC

Affected components

Mobile App

Update timeline

  1. monitoring Jul 17, 2025, 09:15 PM UTC

    Posters not loading in the mobile app were affected between 1:03 PM - 3:11 PM ET. A fix has been put in place, and service has been restored. Our team is continuing to monitor the system.

  2. monitoring Jul 18, 2025, 01:59 PM UTC

    The issue has been resolved. We will share root cause analysis as soon as possible.

  3. resolved Jul 18, 2025, 02:00 PM UTC

    This incident has been resolved.