Cadmium incident
CE Broker credit reporting for session-based events
Cadmium experienced a notice incident on July 28, 2026 affecting EthosCE, lasting 12d 23h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Jul 28, 2026, 06:25 PM UTC
We're aware of an issue affecting how credits report to CE Broker for session-based events (such as RSS or series activities). When multiple sessions share a course, CE Broker can combine their hours, so a single session may show the full event's total instead of its own. We've identified the cause and our team is actively working on a fix. Credits already earned are safe, and we'll correct the reporting as part of the fix. We'll post an update here as soon as the fix is live. Thanks for your patience.
- identified Jul 29, 2026, 01:44 PM UTC
We've identified the fix for the CE Broker credit reporting issue affecting session-based events, and it's now moving through our QA process. We're committed to releasing it as soon as it's ready. Credits already earned remain safe, and we'll correct the reporting as part of the fix. We'll keep you posted here as soon as it's live. Thanks for your continued patience.
- identified Jul 31, 2026, 01:28 PM UTC
We're continuing to validate the fix for the CE Broker credit reporting issue affecting session-based events. Testing is going well, and we're committed to including this fix in our upcoming Standard Core Release in August. We'll keep you posted here as soon as it's live. Thanks for your continued patience.
- resolved Aug 10, 2026, 05:33 PM UTC
We have resolved the issue with how credits report to CE Broker and it is available in our EthosCE 7.107 release.