Cadmium incident

EthosCE intermittent outages

Resolved after 1 day 20 hours, affecting EthosCE, on August 12, 2025.

monitoring Aug 13, 2025, 02:34 PM UTC

The issue with intermittent outages has been resolved. Some EthosCE customers may not be able to view logs at this time, however, we expect logging will be restored within the next 24 hours.

Started
Aug 12, 2025, 06:02 PM UTC
Resolved
Aug 14, 2025, 03:00 PM UTC
Duration
1d 20h
Detected by Pingoru
Aug 12, 2025, 06:02 PM UTC

Affected components

EthosCE

Update timeline

  1. investigating Aug 12, 2025, 06:02 PM UTC

    We are currently investigating an issue causing intermittent outages for some EthosCE customers.

  2. identified Aug 12, 2025, 08:04 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Aug 13, 2025, 02:18 AM UTC

    A fix has been put in place, and service has been restored. Our team is continuing to monitor the system. If you are still experiencing issues, please notify your project manager.

  4. monitoring Aug 13, 2025, 02:34 PM UTC

    The issue with intermittent outages has been resolved. Some EthosCE customers may not be able to view logs at this time, however, we expect logging will be restored within the next 24 hours.

  5. resolved Aug 14, 2025, 03:00 PM UTC

    Logging has been fully restored amd this issue has been resolved.

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