Cadmium is currently experiencing a minor incident affecting EthosCE, which began 3h ago. The vendor's full update timeline is below.
Affected components
Update timeline
- investigating May 27, 2026, 01:59 PM UTC
We are aware of an issue where some customers are reporting that data is not being populated in their analytics dashboards. Our team is actively investigating the issue and working to identify the root cause. We will provide additional updates as more information becomes available.
- identified May 27, 2026, 02:56 PM UTC
We have identified the root cause of the issue impacting analytics dashboard data population. The issue was caused by a breaking change introduced in the API of one of our third-party vendors. Our team is actively working on implementing the necessary updates to restore normal data processing as quickly as possible. We will continue to provide updates as progress is made.
- monitoring May 27, 2026, 03:53 PM UTC
Our team has implemented a fix for the analytics dashboard data population issue, and the changes are currently undergoing QA testing. We will provide additional updates as testing is completed and deployment timing is confirmed.