Cadmium experienced a major incident on November 18, 2025 affecting Registration and Elevate and 1 more component, lasting 9h 32m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Nov 18, 2025, 11:55 AM UTC
We are monitoring an issue with Cloudflare that is disrupting access to some Cadmium services. Cloudflare status can be checked at www.cloudflarestatus.com and we will update this page when we have more information.
- monitoring Nov 18, 2025, 02:51 PM UTC
Cloudflare has implemented a fix and is reporting that service is returning to normal. We will continue to monitor the situation.
- identified Nov 18, 2025, 03:16 PM UTC
We are aware of disrupted service to EthosCE and are investigating.
- monitoring Nov 18, 2025, 06:14 PM UTC
EthosCE service has been restored. Our team is continuing to monitor the system. If you are still experiencing issues, please notify support.
- resolved Nov 18, 2025, 09:28 PM UTC
The issue has been resolved. We will share root cause analysis as soon as possible.