Resolved after 7 days 1 hour, affecting Elevate and Conference365, on September 15, 2025.
Our team has fixed an issue related to the BadgeCert API issue. Users are now able to see their earned badges.
Affected components
Update timeline
- investigating Sep 15, 2025, 05:03 PM UTC
Our team has identified an issue related to the BadgeCert API causing earned badges for a user to be unavailable at this time. We’re monitoring the situation closely and will provide updates as more information is available.
- identified Sep 17, 2025, 01:52 PM UTC
Our team has identified an issue related to the BadgeCert API causing earned badges for a user to be unavailable at this time. We’re working on a solution to this situation and will provide updates as more information is available.
- resolved Sep 22, 2025, 06:06 PM UTC
Our team has fixed an issue related to the BadgeCert API issue. Users are now able to see their earned badges.
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