Cadmium experienced a critical incident on October 1, 2026 affecting Elevate, lasting 6d 20h. The incident has been resolved; the full update timeline is below.
Affected components
Elevate
Update timeline
- investigating Oct 01, 2026, 09:20 PM UTC
Our team is aware there is a service disruption and is working swiftly to identify the root cause.
- identified Oct 01, 2026, 09:22 PM UTC
The root cause has been identified, and our team is working as quickly as possible to fix the issue. Thank you for your patience! We will provide an update as soon as we have more information.
- monitoring Oct 01, 2026, 09:27 PM UTC
A fix has been put in place, and service has been restored. Our team is continuing to monitor the system. If you are still experiencing issues, please notify your project manager.
- resolved Oct 08, 2026, 05:59 PM UTC
This issue has been resolved.