Resolved after 2 days 23 hours, affecting Onsite, on September 14, 2026.
The issue affecting attendee record search performance in Eventscribe Onsite has been resolved. We've optimized how searches run, and performance has returned to normal.
Affected components
Update timeline
- investigating Sep 14, 2026, 02:28 PM UTC
We are currently investigating an issue with Eventscribe Onsite regarding degraded performance when searching attendee records. We will provide an update within the next 30 minutes.
- investigating Sep 14, 2026, 03:06 PM UTC
We are continuing to investigate the issue within Eventscribe Onsite causing degraded performance when searching attendee records. We will provide an update within the next 30 minutes.
- monitoring Sep 14, 2026, 03:47 PM UTC
The issue with Eventscribe Onsite regarding degraded performance when searching attendee records has been identified. It is no longer causing issues with searchs and we are monitoring to ensure quality performance continues.
- resolved Sep 17, 2026, 01:36 PM UTC
The issue affecting attendee record search performance in Eventscribe Onsite has been resolved. We've optimized how searches run, and performance has returned to normal.
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