Issue with Course Catalogues not loading properly

Update timeline

1. identified Apr 28, 2026, 07:23 PM UTC

   We are currently experiencing an issue affecting the course catalogue in EthosCE, which may prevent it from loading properly. This appears to be related to an issue with a third-party service we rely on, and we are actively working with them to resolve it as quickly as possible. We will continue to share updates here as we learn more. Thank you for your patience while we work to restore full service.

2. identified Apr 29, 2026, 01:38 PM UTC

   We are continuing to experience an issue affecting the course catalogue in EthosCE, which may prevent it from loading properly. This appears to be related to an issue with a third-party service we rely on, and we are continuing to work with them to resolve it as quickly as possible. We will continue to share updates here as we learn more. Thank you for your patience while we work to restore full service.

3. monitoring Apr 29, 2026, 03:18 PM UTC

   The issue affecting the course catalogue in EthosCE has been fully resolved. The root cause was identified as a disruption with a third-party service, which has now been addressed. The course catalogue is loading normally and all related functionality has been restored.

4. resolved Apr 30, 2026, 02:01 PM UTC

   This issue is now resolved. The course catalogue in EthosCE is fully operational, and no further action is required.