Cadmium incident

System Availability - Cloudflare

Minor Resolved View vendor source →

Cadmium experienced a minor incident on June 22, 2026 affecting Registration and Elevate and 1 more component, lasting 7h 2m. The incident has been resolved; the full update timeline is below.

Started
Jun 22, 2026, 02:43 PM UTC
Resolved
Jun 22, 2026, 09:46 PM UTC
Duration
7h 2m
Detected by Pingoru
Jun 22, 2026, 02:43 PM UTC

Affected components

RegistrationElevateEducation HarvesterConference365WebsiteMobile AppExpo HarvesterEthosCEmyCadmiumSurvey Magnet

Update timeline

  1. identified Jun 22, 2026, 02:43 PM UTC

    We are aware of a connectivity issue currently affecting some customers. Cloudflare, one of our third-party network providers, is experiencing service disruptions that may impact access to Cadmium products. Our team is monitoring the situation closely and will continue to provide updates as more information becomes available. Thank you for your patience while Cloudflare works to resolve the issue.

  2. monitoring Jun 22, 2026, 04:39 PM UTC

    Cloudflare has reported that traffic engineering efforts have successfully mitigated the majority of congestion and packet drops. Cadmium services are now largely stable, though a small number of customers may still experience intermittent errors, particularly for services with origins in North America. We are continuing to monitor the situation closely and will provide additional updates as the remaining impact is fully resolved.

  3. monitoring Jun 22, 2026, 08:41 PM UTC

    Cadmium services are currently stable following the earlier Cloudflare-related connectivity issue. Cloudflare has reported that traffic engineering efforts have mitigated the majority of congestion and packet drops, and we are continuing to monitor for any residual impact. We will keep this notice open while we confirm continued stability.

  4. resolved Jun 22, 2026, 09:46 PM UTC

    This issue has been resolved. Cadmium services have remained stable following Cloudflare’s mitigation efforts, and we are no longer observing related connectivity issues. We will continue standard monitoring and appreciate your patience.