Cadmium experienced a major incident on August 12, 2025 affecting EthosCE, lasting 1d 20h. The incident has been resolved; the full update timeline is below.
Affected components
EthosCE
Update timeline
- investigating Aug 12, 2025, 06:02 PM UTC
We are currently investigating an issue causing intermittent outages for some EthosCE customers.
- identified Aug 12, 2025, 08:04 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Aug 13, 2025, 02:18 AM UTC
A fix has been put in place, and service has been restored. Our team is continuing to monitor the system. If you are still experiencing issues, please notify your project manager.
- monitoring Aug 13, 2025, 02:34 PM UTC
The issue with intermittent outages has been resolved. Some EthosCE customers may not be able to view logs at this time, however, we expect logging will be restored within the next 24 hours.
- resolved Aug 14, 2025, 03:00 PM UTC
Logging has been fully restored amd this issue has been resolved.