Cadmium experienced a minor incident on August 26, 2025 affecting Elevate and Conference365, lasting 19h 36m. The incident has been resolved; the full update timeline is below.
Affected components
ElevateConference365
Update timeline
- investigating Aug 26, 2025, 06:27 PM UTC
Our team is aware there is a service disruption and is working swiftly to identify the cause. Thank you for your patience.
- identified Aug 26, 2025, 06:31 PM UTC
The root cause has been identified, and our team is working as quickly as possible to fix the issue. Thank you for your patience! We will provide an update as soon as we have more information.
- monitoring Aug 26, 2025, 06:40 PM UTC
A fix has been put in place, and service has been restored. Our team is continuing to monitor the system.
- resolved Aug 27, 2025, 02:03 PM UTC
The issue has been resolved. We will share root cause analysis as soon as possible.