Cadmium incident

Investigating

Critical Resolved View vendor source →

Cadmium experienced a critical incident on September 4, 2025 affecting EthosCE, lasting 2h 3m. The incident has been resolved; the full update timeline is below.

Started
Sep 04, 2025, 12:25 PM UTC
Resolved
Sep 04, 2025, 02:28 PM UTC
Duration
2h 3m
Detected by Pingoru
Sep 04, 2025, 12:25 PM UTC

Affected components

EthosCE

Update timeline

  1. identified Sep 04, 2025, 12:25 PM UTC

    Our team is aware there is a service disruption with EthosCE and is working swiftly to identify the root cause.

  2. monitoring Sep 04, 2025, 01:06 PM UTC

    A fix has been put in place, and service has been restored. Our team is continuing to monitor the system. If you are still experiencing issues, please notify your project manager.

  3. resolved Sep 04, 2025, 02:28 PM UTC

    The issue has been resolved. We will share root cause analysis as soon as possible.