Cadmium experienced a notice incident on September 15, 2025 affecting Elevate and Conference365, lasting 7d 1h. The incident has been resolved; the full update timeline is below.
Affected components
ElevateConference365
Update timeline
- investigating Sep 15, 2025, 05:03 PM UTC
Our team has identified an issue related to the BadgeCert API causing earned badges for a user to be unavailable at this time. We’re monitoring the situation closely and will provide updates as more information is available.
- identified Sep 17, 2025, 01:52 PM UTC
Our team has identified an issue related to the BadgeCert API causing earned badges for a user to be unavailable at this time. We’re working on a solution to this situation and will provide updates as more information is available.
- resolved Sep 22, 2025, 06:06 PM UTC
Our team has fixed an issue related to the BadgeCert API issue. Users are now able to see their earned badges.