Cadmium experienced a minor incident on September 26, 2025 affecting Registration and Education Harvester and 1 more component, lasting 5h 51m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 26, 2025, 03:31 PM UTC
Our team is aware of degraded performance with Eventscribe products and is working swiftly to identify the root cause.
- identified Sep 26, 2025, 04:40 PM UTC
The root cause has been identified, and our team is working as quickly as possible to fix the issue. Thank you for your patience! We will provide an update as soon as we have more information.
- monitoring Sep 26, 2025, 05:55 PM UTC
A fix has been put in place, and service has been restored. Our team is continuing to monitor the system. If you are still experiencing issues, please notify your project manager.
- monitoring Sep 26, 2025, 05:55 PM UTC
We are continuing to monitor for any further issues.
- resolved Sep 26, 2025, 09:22 PM UTC
The issue has been resolved. We will share root cause analysis as soon as possible.