- Detected by Pingoru
- Mar 12, 2026, 01:04 PM UTC
- Resolved
- Mar 12, 2026, 02:13 PM UTC
- Duration
- 1h 9m
Affected: Financial Edge NXT
Timeline · 4 updates
-
investigating Mar 12, 2026, 01:04 PM UTC
We have identified an error stating "That's odd.." for some of our customers when navigating to Analysis > Query within FENXT. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
-
investigating Mar 12, 2026, 01:06 PM UTC
We have identified an error stating "That's odd.." for some of our customers when navigating to Analysis > Query within FENXT. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
-
identified Mar 12, 2026, 01:45 PM UTC
We have identified an error stating "That's odd.." when navigating Query, Payables and/or zero records are returned on Receivable pages. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
-
resolved Mar 12, 2026, 02:13 PM UTC
An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
Read the full incident report →
- Detected by Pingoru
- Mar 06, 2026, 10:28 PM UTC
- Resolved
- Mar 06, 2026, 11:37 PM UTC
- Duration
- 1h 9m
Affected: JustGiving® from Blackbaud®
Timeline · 2 updates
-
investigating Mar 06, 2026, 10:28 PM UTC
We have identified an issue impacting some of our customers causing intermittent slowness, errors or other service issues. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
-
resolved Mar 06, 2026, 11:37 PM UTC
An issue impacting some of our customers causing intermittent slowness, errors or other service issues is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
Read the full incident report →
- Detected by Pingoru
- Mar 06, 2026, 05:05 PM UTC
- Resolved
- Mar 24, 2026, 07:12 PM UTC
- Duration
- 18d 2h
Affected: Blackbaud CRM™
Timeline · 6 updates
-
investigating Mar 06, 2026, 05:05 PM UTC
We have identified an issue impacting a subset of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
-
investigating Mar 06, 2026, 05:13 PM UTC
We have identified an issue impacting a subset of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
-
identified Mar 06, 2026, 05:33 PM UTC
We are currently experiencing an issue affecting a subset of Blackbaud CRM customers. Users may encounter 401 errors when attempting to make SOAP API calls to BBCRM. Our engineers are diagnosing the event and working to resolve it. Please continue to reference this page for updates.
-
identified Mar 06, 2026, 06:31 PM UTC
We are currently experiencing an issue affecting a subset of Blackbaud CRM customers. Users may encounter 401 errors when attempting to make SOAP API calls to BBCRM. Our engineers are diagnosing the event and working to resolve it. Please continue to reference this page for updates.
-
identified Mar 06, 2026, 07:02 PM UTC
We are currently experiencing an issue affecting a subset of Blackbaud CRM customers. Users may encounter 401 errors when attempting to make SOAP API calls to BBCRM. Our engineers are diagnosing the event and working to resolve it. Please continue to reference this page for updates.
-
resolved Mar 24, 2026, 07:12 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Mar 06, 2026, 12:43 PM UTC
- Resolved
- Mar 06, 2026, 02:26 PM UTC
- Duration
- 1h 42m
Affected: JustGiving® from Blackbaud®
Timeline · 4 updates
-
investigating Mar 06, 2026, 12:43 PM UTC
We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
-
investigating Mar 06, 2026, 01:26 PM UTC
We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
-
monitoring Mar 06, 2026, 01:50 PM UTC
An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
-
resolved Mar 06, 2026, 02:26 PM UTC
An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
Read the full incident report →
- Detected by Pingoru
- Mar 04, 2026, 03:16 PM UTC
- Resolved
- Mar 04, 2026, 03:30 PM UTC
- Duration
- 14m
Affected: Blackbaud CRM™
Timeline · 2 updates
-
investigating Mar 04, 2026, 03:16 PM UTC
We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
-
resolved Mar 04, 2026, 03:30 PM UTC
An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
Read the full incident report →
- Detected by Pingoru
- Mar 02, 2026, 05:19 PM UTC
- Resolved
- Mar 02, 2026, 05:47 PM UTC
- Duration
- 27m
Affected: Blackbaud eTapestry®
Timeline · 2 updates
-
investigating Mar 02, 2026, 05:19 PM UTC
We have identified an issue impacting some of our customers causing intermittent slowness, errors or other service issues. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
-
resolved Mar 02, 2026, 05:47 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Mar 02, 2026, 02:14 PM UTC
- Resolved
- Mar 03, 2026, 04:08 PM UTC
- Duration
- 1d 1h
Affected: Blackbaud School Website System™Blackbaud Grantmaking™Accounts Payable APIBlackbaud.comBlackbaud Fundraiser Performance Management™YourCause® CSRconnect®Blackbaud Altru®Financial Edge NXTBlackbaud Enrollment Management System™Constituent APIYourCause® GrantsConnect®Blackbaud Learning Management SystemGeneral Ledger APIFundraising APIPayments APISupportYourCause® Blackbaud Verified NetworkBlackbaud Student Information System™Statistical Unit APIGift APITreasury APICore FunctionalitySchool APIOpportunity APIRaiser's Edge NXT®Blackbaud eTapestry®Blackbaud Billing Management™Blackbaud Tuition Management™ResearchPoint™WealthPoint®DonorCentral® NXT
Timeline · 9 updates
Read the full incident report →
- Detected by Pingoru
- Feb 27, 2026, 05:19 PM UTC
- Resolved
- Feb 27, 2026, 06:14 PM UTC
- Duration
- 54m
Affected: Financial Edge NXTRaiser's Edge NXT®
Timeline · 6 updates
-
investigating Feb 27, 2026, 05:11 PM UTC
We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
-
identified Feb 27, 2026, 05:19 PM UTC
We have identified an issue with users receiving a That's Odd error when navigating to Fundraising Dashboards. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
-
identified Feb 27, 2026, 06:03 PM UTC
We are continuing to work on a fix for this issue.
-
identified Feb 27, 2026, 06:04 PM UTC
We have identified an issue with users receiving a That's Odd error when navigating to Fundraising Dashboards. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
-
identified Feb 27, 2026, 06:12 PM UTC
We are continuing to work on a fix for this issue.
-
resolved Feb 27, 2026, 06:14 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Feb 26, 2026, 09:25 PM UTC
- Resolved
- Feb 26, 2026, 09:25 PM UTC
- Duration
- —
Affected: Blackbaud School Website System™Blackbaud Enrollment Management System™Blackbaud Learning Management SystemBlackbaud Student Information System™Core FunctionalitySchool APIBlackbaud Billing Management™
Timeline · 1 update
-
resolved Feb 26, 2026, 09:25 PM UTC
An issue impacting some of our customers causing service issues is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
Read the full incident report →
- Detected by Pingoru
- Feb 26, 2026, 04:10 PM UTC
- Resolved
- Feb 26, 2026, 05:44 PM UTC
- Duration
- 1h 34m
Affected: Blackbaud Luminate Online®Raiser's Edge®
Timeline · 7 updates
-
investigating Feb 26, 2026, 04:10 PM UTC
We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
-
investigating Feb 26, 2026, 04:12 PM UTC
We are continuing to investigate this issue.
-
investigating Feb 26, 2026, 04:16 PM UTC
We are continuing to investigate this issue.
-
investigating Feb 26, 2026, 04:21 PM UTC
A subset of customers are receiving the message "Error saving records" when trying to import or process a global change for constituent data. Our engineers are investigating the issue and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
-
identified Feb 26, 2026, 05:03 PM UTC
A subset of customers are receiving the message "Error saving records" when trying to import or process a global change for constituent data. Our engineers are investigating the issue and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
-
monitoring Feb 26, 2026, 05:37 PM UTC
A subset of customers are receiving the message "Error saving records" when trying to import or process a global change for constituent data. Our engineers are investigating the issue and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
-
resolved Feb 26, 2026, 05:44 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Feb 25, 2026, 07:54 PM UTC
- Resolved
- Feb 25, 2026, 08:01 PM UTC
- Duration
- 7m
Affected: Blackbaud Tuition Management™
Timeline · 2 updates
-
investigating Feb 25, 2026, 07:54 PM UTC
We have identified an issue impacting some of our customers causing intermittent slowness, errors or other service issues. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
-
resolved Feb 25, 2026, 08:01 PM UTC
An issue impacting some of our customers causing intermittent slowness, errors or other service issues is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
Read the full incident report →
- Detected by Pingoru
- Feb 23, 2026, 05:04 PM UTC
- Resolved
- Feb 23, 2026, 10:05 PM UTC
- Duration
- 5h
Affected: YourCause® CSRconnect®
Timeline · 3 updates
-
investigating Feb 23, 2026, 05:04 PM UTC
We have identified an issue impacting some of our customers causing intermittent slowness, errors or other service issues. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
-
identified Feb 23, 2026, 05:10 PM UTC
We have identified an issue impacting some of our customers causing errors when attempting to search or view organizations. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
-
resolved Feb 23, 2026, 10:05 PM UTC
We have identified a resolution and this has been deployed. Early monitoring shows no errors received. Thank you for your patience, this issue has been resolved.
Read the full incident report →
- Detected by Pingoru
- Feb 22, 2026, 12:09 AM UTC
- Resolved
- Feb 22, 2026, 04:30 AM UTC
- Duration
- 4h 20m
Affected: Blackbaud Luminate Online®
Timeline · 3 updates
-
investigating Feb 22, 2026, 12:09 AM UTC
We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
-
investigating Feb 22, 2026, 12:24 AM UTC
We are aware of a subset of customer sites that are inaccessible. This includes admin login as well as web forms. Engineers are working on resolving the issue as quickly as possible. Please reference this page for further updates.
-
resolved Feb 22, 2026, 04:30 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Feb 19, 2026, 08:23 PM UTC
- Resolved
- Feb 19, 2026, 08:41 PM UTC
- Duration
- 18m
Affected: Blackbaud Luminate Online®
Timeline · 2 updates
-
investigating Feb 19, 2026, 08:23 PM UTC
We have identified an issue that impacted a subset of customers causing sites to be inaccessible. Our engineers have restored service and sites are accessible again.
-
resolved Feb 19, 2026, 08:41 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Feb 19, 2026, 08:20 PM UTC
- Resolved
- Feb 19, 2026, 08:20 PM UTC
- Duration
- —
Affected: Blackbaud Luminate Online®
Timeline · 1 update
-
resolved Feb 19, 2026, 08:20 PM UTC
We have identified an issue that impacted a subset of customers causing sites to be inaccessible. Our engineers have restored service and sites are accessible again.
Read the full incident report →
- Detected by Pingoru
- Feb 19, 2026, 04:25 PM UTC
- Resolved
- Feb 19, 2026, 04:42 PM UTC
- Duration
- 16m
Affected: Blackbaud Luminate Online®
Timeline · 3 updates
-
investigating Feb 19, 2026, 04:25 PM UTC
We have identified an issue impacting direct debit gifts. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
-
investigating Feb 19, 2026, 04:40 PM UTC
We are continuing to investigate this issue.
-
resolved Feb 19, 2026, 04:42 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Feb 13, 2026, 04:48 PM UTC
- Resolved
- Feb 13, 2026, 05:04 PM UTC
- Duration
- 15m
Affected: Blackbaud School Website System™Blackbaud Grantmaking™Accounts Payable APIBlackbaud.comBlackbaud Fundraiser Performance Management™Blackbaud Altru®Financial Edge NXTBlackbaud Enrollment Management System™Constituent APIBlackbaud Learning Management SystemGeneral Ledger APIFundraising APIPayments APIBlackbaud Student Information System™Statistical Unit APIGift APITreasury APICore FunctionalitySchool APIOpportunity APIRaiser's Edge NXT®Blackbaud eTapestry®Blackbaud Billing Management™Blackbaud Tuition Management™WealthPoint®DonorCentral® NXT
Timeline · 3 updates
-
investigating Feb 13, 2026, 04:48 PM UTC
We identified an issue that may prevent you from signing in with your Blackbaud ID or using features in the solutions below. We’re working to diagnose and resolve the issue as quickly as possible. Please continue to check this page for updates.
-
investigating Feb 13, 2026, 04:53 PM UTC
A subset of customers are intermittently experiencing either a blank page or blinking dot when attempting to login to the solution or access the sign-in page. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to check this page for updates.
-
resolved Feb 13, 2026, 05:04 PM UTC
We recently resolved an issue that prevented users from signing in or using features in their solutions. You should now be able to sign in to your Blackbaud solutions and services with your Blackbaud ID.
Read the full incident report →
- Detected by Pingoru
- Feb 13, 2026, 03:56 PM UTC
- Resolved
- Feb 13, 2026, 04:46 PM UTC
- Duration
- 50m
Affected: Blackbaud Luminate Online®
Timeline · 5 updates
-
investigating Feb 13, 2026, 03:56 PM UTC
We have identified an issue impacting a subset of customers causing sites to be inaccessible. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
-
investigating Feb 13, 2026, 04:16 PM UTC
We have identified an issue impacting a subset of customers causing sites to be inaccessible. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
-
investigating Feb 13, 2026, 04:26 PM UTC
Our engineers have resolved this issue and sites are accessible again. We continue to investigate an issue impacting Luminate Web Services for those same customers. Please continue to reference this page for updates.
-
investigating Feb 13, 2026, 04:42 PM UTC
An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
-
resolved Feb 13, 2026, 04:46 PM UTC
An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
Read the full incident report →
- Detected by Pingoru
- Feb 12, 2026, 02:10 PM UTC
- Resolved
- Feb 12, 2026, 02:42 PM UTC
- Duration
- 31m
Affected: Blackbaud Altru®Blackbaud CRM™Raiser's Edge NXT®
Timeline · 6 updates
-
investigating Feb 12, 2026, 02:10 PM UTC
We have identified an issue impacting some of our customers that would prevent them from editing Online Giving Standard Donation forms. Our engineers are working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
-
investigating Feb 12, 2026, 02:18 PM UTC
We are continuing to investigate this issue.
-
investigating Feb 12, 2026, 02:22 PM UTC
We are continuing to investigate this issue.
-
investigating Feb 12, 2026, 02:23 PM UTC
We have identified an issue impacting some of our customers that would prevent them from editing Online Giving Standard Donation forms. Our engineers are working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates
-
investigating Feb 12, 2026, 02:42 PM UTC
We are continuing to investigate this issue.
-
resolved Feb 12, 2026, 02:42 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Feb 11, 2026, 02:55 PM UTC
- Resolved
- Feb 11, 2026, 09:28 PM UTC
- Duration
- 6h 32m
Affected: JustGiving® from Blackbaud®
Timeline · 2 updates
-
investigating Feb 11, 2026, 02:55 PM UTC
We have identified an issue impacting some of our customers causing errors when attempting to make cryptocurrency donations/payments. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
-
resolved Feb 11, 2026, 09:28 PM UTC
An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
Read the full incident report →
- Detected by Pingoru
- Feb 10, 2026, 09:41 PM UTC
- Resolved
- Feb 10, 2026, 10:31 PM UTC
- Duration
- 50m
Affected: Blackbaud School Website System™Blackbaud Grantmaking™Accounts Payable APIBlackbaud.comBlackbaud Fundraiser Performance Management™Blackbaud Altru®Financial Edge NXTBlackbaud Enrollment Management System™Constituent APIBlackbaud Learning Management SystemGeneral Ledger APIFundraising APIPayments APIBlackbaud Student Information System™Statistical Unit APIGift APITreasury APICore FunctionalitySchool APIOpportunity APIRaiser's Edge NXT®Blackbaud eTapestry®Blackbaud Billing Management™Blackbaud Tuition Management™WealthPoint®DonorCentral® NXT
Timeline · 5 updates
-
investigating Feb 10, 2026, 09:41 PM UTC
We have identified an issue impacting some of our customers causing intermittent slowness, errors or other service issues. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
-
investigating Feb 10, 2026, 09:59 PM UTC
We are continuing to investigate this issue.
-
investigating Feb 10, 2026, 10:00 PM UTC
A subset of customers are intermittently experiencing either a blank page or spinning icon when attempting to login to the solution. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
-
identified Feb 10, 2026, 10:29 PM UTC
We diagnosed an issue that may prevent anyone from signing in with their Blackbaud ID or using features in the solutions below. We’re working to resolve the issue as quickly as possible. Please continue to check this page for updates.
-
resolved Feb 10, 2026, 10:31 PM UTC
We are no longer receiving new reports of sign-in issues and have correlated prior errors with a vendor outage that has been resolved. We have confirmed restoration of our services at this time.
Read the full incident report →
- Detected by Pingoru
- Feb 09, 2026, 02:48 PM UTC
- Resolved
- Feb 09, 2026, 10:24 PM UTC
- Duration
- 7h 36m
Affected: donorCentrics®
Timeline · 4 updates
-
investigating Feb 09, 2026, 02:48 PM UTC
We have identified an issue impacting a subset of our customers causing a blank page to load in Benchmarking dashboards within DonorCentrics. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
-
identified Feb 09, 2026, 02:52 PM UTC
We have identified an issue impacting a subset of our customers causing a blank page to load in dashboards within DonorCentrics. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
-
monitoring Feb 09, 2026, 07:52 PM UTC
An issue impacting a subset of our customers that was causing a blank page to load in dashboards within DonorCentrics has been fixed. Our engineers are continuing to monitor the fix to make sure there are no further issues. Please continue to reference this page for updates.
-
resolved Feb 09, 2026, 10:24 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Feb 09, 2026, 12:36 AM UTC
- Resolved
- Feb 09, 2026, 03:21 AM UTC
- Duration
- 2h 44m
Affected: Blackbaud eTapestry®
Read the full incident report →
