Blackbaud incident

Active Issue Alert – Blackbaud Raiser's Edge NXT® - #000682463

Minor Resolved View vendor source →

Blackbaud experienced a minor incident on July 8, 2026 affecting Raiser's Edge NXT®, lasting 6m. The incident has been resolved; the full update timeline is below.

Started
Jul 08, 2026, 02:42 PM UTC
Resolved
Jul 08, 2026, 02:49 PM UTC
Duration
6m
Detected by Pingoru
Jul 08, 2026, 02:42 PM UTC

Affected components

Raiser's Edge NXT®

Update timeline

  1. investigating Jul 08, 2026, 02:42 PM UTC

    We have identified an issue impacting some of our customers causing errors when creating or sending receipts within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.

  2. resolved Jul 08, 2026, 02:49 PM UTC

    An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.