Blackbaud incident
Active Issue Alert – Blackbaud Raiser's Edge NXT® - #000682463
Blackbaud experienced a minor incident on July 8, 2026 affecting Raiser's Edge NXT®, lasting 6m. The incident has been resolved; the full update timeline is below.
Affected components
Raiser's Edge NXT®
Update timeline
- investigating Jul 08, 2026, 02:42 PM UTC
We have identified an issue impacting some of our customers causing errors when creating or sending receipts within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
- resolved Jul 08, 2026, 02:49 PM UTC
An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.