Blackbaud experienced a minor incident on July 8, 2026 affecting Blackbaud Altru®, lasting 19h 34m. The incident has been resolved; the full update timeline is below.
Affected components
Blackbaud Altru®
Update timeline
- investigating Jul 08, 2026, 08:33 PM UTC
We are investigating an issue impacting some of our customers. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
- investigating Jul 08, 2026, 09:34 PM UTC
We are investigating an issue impacting some of our customers. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
- monitoring Jul 08, 2026, 10:52 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 09, 2026, 04:07 PM UTC
This incident has been resolved.