Blackbaud incident
Active Issue Alert – Blackbaud Online Express™ - #000681036
Blackbaud experienced a minor incident on June 29, 2026 affecting Blackbaud Online Express™, lasting 7h 20m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 29, 2026, 12:44 PM UTC
We have identified an issue impacting some of our customers causing errors when attempting to send an OLX test email or a final email. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
- monitoring Jun 29, 2026, 03:14 PM UTC
Our engineers have successfully diagnosed the issue and have appropriate resources actively monitoring the application. Please continue to reference this page for updates. The next update will be provided by 5 PM ET.
- resolved Jun 29, 2026, 08:04 PM UTC
An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.