Blackbaud incident

Active Issue Alert – Blackbaud Tuition Management™ - #000681558

Blackbaud experienced a minor incident on July 1, 2026 affecting Blackbaud Tuition Management™, lasting 31m. The incident has been resolved; the full update timeline is below.

Started: Jul 01, 2026, 03:54 PM UTC
Resolved: Jul 01, 2026, 04:26 PM UTC
Duration: 31m
Detected by Pingoru: Jul 01, 2026, 03:54 PM UTC

Affected components

Blackbaud Tuition Management™

Update timeline

investigating Jul 01, 2026, 03:54 PM UTC

We have identified an issue impacting some of our customers causing errors when attempting process credit card payments within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
resolved Jul 01, 2026, 04:26 PM UTC

An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.