Blackbaud incident

Active Issue Alert – Raiser's Edge ® - #000678502

Minor Resolved View vendor source →

Blackbaud experienced a minor incident on June 11, 2026 affecting Raiser's Edge NXT®, lasting 6h 24m. The incident has been resolved; the full update timeline is below.

Started
Jun 11, 2026, 01:46 PM UTC
Resolved
Jun 11, 2026, 08:11 PM UTC
Duration
6h 24m
Detected by Pingoru
Jun 11, 2026, 01:46 PM UTC

Affected components

Raiser's Edge NXT®

Update timeline

  1. investigating Jun 11, 2026, 01:46 PM UTC

    We have identified an issue impacting some of our customers causing intermittent slowness, errors or other service issues. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.

  2. identified Jun 11, 2026, 02:47 PM UTC

    We have identified an issue impacting Raiser's Edge 7 Address Finder service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.

  3. identified Jun 11, 2026, 05:07 PM UTC

    We have identified an issue impacting Raiser's Edge 7 Address Finder service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.

  4. identified Jun 11, 2026, 06:05 PM UTC

    We have identified an issue impacting Raiser's Edge 7 Address Finder service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.

  5. resolved Jun 11, 2026, 08:11 PM UTC

    This incident has been resolved.