Blackbaud incident

Active Issue Alert – Raisers Edge NXT - #000683576

Minor Resolved View vendor source →

Blackbaud experienced a minor incident on July 15, 2026 affecting Raiser's Edge NXT®, lasting 52m. The incident has been resolved; the full update timeline is below.

Started
Jul 15, 2026, 03:28 PM UTC
Resolved
Jul 15, 2026, 04:21 PM UTC
Duration
52m
Detected by Pingoru
Jul 15, 2026, 03:28 PM UTC

Affected components

Raiser's Edge NXT®

Update timeline

  1. investigating Jul 15, 2026, 03:28 PM UTC

    We have identified an issue impacting some of our customers causing them to receive exceptions in Web view batches. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.

  2. resolved Jul 15, 2026, 04:21 PM UTC

    An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.