Blackbaud incident
Active Issue Alert – Luminate Online - 000678801
Blackbaud is currently experiencing a minor incident affecting Blackbaud Luminate Online®, which began 3h ago. The vendor's full update timeline is below.
Affected components
Update timeline
- investigating Jun 12, 2026, 04:41 PM UTC
We have identified an issue that is preventing personal page updates for a subset of participants. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
- investigating Jun 12, 2026, 05:06 PM UTC
We have identified an issue that is preventing personal page updates for a subset of participants. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
- investigating Jun 12, 2026, 05:53 PM UTC
We have identified an issue that is preventing personal page updates for a subset of participants. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
- investigating Jun 12, 2026, 06:02 PM UTC
Our engineers are implementing a change to mitigate this issue. We expect the update to be live later this afternoon. Please continue to check this page for the latest information.