Blackbaud incident
Active Issue Alert – donorCentrics® - #000684262
Blackbaud experienced a minor incident on July 20, 2026 affecting donorCentrics®, lasting 3h 44m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 20, 2026, 03:33 PM UTC
We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
- resolved Jul 20, 2026, 07:18 PM UTC
An issue impacting some of our customers causing errors when attempting to log in or use features within the affected service is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.