Blackbaud incident

Active Issue Alert – Luminate Online - #000682409

Minor Resolved View vendor source →

Blackbaud experienced a minor incident on July 8, 2026 affecting Blackbaud Luminate Online®, lasting 7h 26m. The incident has been resolved; the full update timeline is below.

Started
Jul 08, 2026, 07:21 AM UTC
Resolved
Jul 08, 2026, 02:48 PM UTC
Duration
7h 26m
Detected by Pingoru
Jul 08, 2026, 07:21 AM UTC

Affected components

Blackbaud Luminate Online®

Update timeline

  1. investigating Jul 08, 2026, 07:21 AM UTC

    We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.

  2. investigating Jul 08, 2026, 01:04 PM UTC

    We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.

  3. investigating Jul 08, 2026, 01:15 PM UTC

    We have identified an issue impacting some of our customers working in LOT/DEV sites. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.

  4. investigating Jul 08, 2026, 01:42 PM UTC

    e have identified an issue impacting some of our customers working in LOT/DEV sites. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.

  5. investigating Jul 08, 2026, 02:34 PM UTC

    We have identified an issue impacting some of our customers working in LOT/DEV sites. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.

  6. resolved Jul 08, 2026, 02:48 PM UTC

    An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.