Blackbaud incident

Active Issue Alert – Blackbaud Altru - #000688687

Minor Resolved View vendor source →

Blackbaud experienced a minor incident on August 18, 2026 affecting Blackbaud Altru®, lasting 19m. The incident has been resolved; the full update timeline is below.

Started
Aug 18, 2026, 11:37 PM UTC
Resolved
Aug 18, 2026, 11:57 PM UTC
Duration
19m
Detected by Pingoru
Aug 18, 2026, 11:37 PM UTC

Affected components

Blackbaud Altru®

Update timeline

  1. investigating Aug 18, 2026, 11:37 PM UTC

    An issue has been identified that may cause intermittent, brief network connectivity disruptions for US customers using Altru and CRM. Our team is actively working to implement a resolution and restore full-service stability

  2. resolved Aug 18, 2026, 11:57 PM UTC

    This incident has been resolved.