Blackbaud incident
Active Issue Alert – Blackbaud Altru - 000687313
Blackbaud experienced a minor incident on August 8, 2026 affecting Blackbaud Altru®, lasting 1d 21h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 08, 2026, 04:41 PM UTC
We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
- investigating Aug 08, 2026, 05:10 PM UTC
e have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
- investigating Aug 08, 2026, 05:48 PM UTC
We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
- investigating Aug 08, 2026, 06:11 PM UTC
We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
- monitoring Aug 08, 2026, 06:24 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 10, 2026, 02:28 PM UTC
An issue impacting some of our customers causing intermittent slowness, errors or other service issues is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.