Blackbaud experienced a minor incident on August 20, 2026 affecting Constituent API, lasting 7m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 20, 2026, 03:15 PM UTC
Developers are unable to use the SKY API Developer Portal's API and Endpoint References pages to explore Operations or us the SKY API Console to try out operations. The APIs are not impacted--only the documentation is impacted. Our engineers are actively investigating the issue and working to restore full functionality as quickly as possible. Please continue to check this page for updates.
- resolved Aug 20, 2026, 03:23 PM UTC
An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.