Blackbaud incident

Active Issue Alert – Sky UX – Multiple Products - #000687879

Minor Resolved View vendor source →

Blackbaud experienced a minor incident on August 12, 2026 affecting Blackbaud School Website System™ and Blackbaud Grantmaking™ and 1 more component, lasting 11m. The incident has been resolved; the full update timeline is below.

Started
Aug 12, 2026, 06:15 PM UTC
Resolved
Aug 12, 2026, 06:26 PM UTC
Duration
11m
Detected by Pingoru
Aug 12, 2026, 06:15 PM UTC

Affected components

Blackbaud School Website System™Blackbaud Grantmaking™Accounts Payable APIBlackbaud.comBlackbaud Fundraiser Performance Management™Blackbaud Altru®Financial Edge NXTBlackbaud Enrollment Management System™Constituent APIBlackbaud Learning Management System

Update timeline

  1. investigating Aug 12, 2026, 06:15 PM UTC

    We have identified an issue that may cause some users to experience intermittent failures when loading navigation elements or accessing applications within the solutions listed below. We’re working to diagnose and resolve the issue as quickly as possible. Please continue to check this page for updates.

  2. resolved Aug 12, 2026, 06:26 PM UTC

    An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.