Blackbaud experienced a major incident on August 5, 2026 affecting Constituent API, lasting 45m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 05, 2026, 09:49 AM UTC
Developers are unable to use the SKY API Developer Portal's API and Endpoint References pages to explore Operations or us the SKY API Console to try out operations. The APIs are not impacted--only the documentation is impacted.
- investigating Aug 05, 2026, 09:49 AM UTC
Developers are unable to use the SKY API Developer Portal's API and Endpoint References pages to explore Operations or us the SKY API Console to try out operations. The APIs are not impacted--only the documentation is impacted.
- resolved Aug 05, 2026, 10:34 AM UTC
An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.