Blackbaud incident
Active Issue Alert – Luminate Online - #000685364
Blackbaud experienced a minor incident on July 27, 2026 affecting Blackbaud Luminate Online®, lasting 2h 39m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 27, 2026, 06:11 PM UTC
We have identified an issue intermittently impacting a subset of customers. This may result in an error when submitting forms or interrupted integrations. Our engineering team is actively investigating and working toward a resolution. Please continue to monitor this page for the latest updates.
- investigating Jul 27, 2026, 06:57 PM UTC
We continue to investigate an intermittent issue impacting a subset of customers. This may result in an error with form submissions or integration interruptions. We have disabled the recurring pledge task while our our engineers work toward a resolution. Please continue to monitor this page for updates.
- resolved Jul 27, 2026, 08:50 PM UTC
This incident has been resolved.