Blackbaud incident
Active Issue Alert – Blackbaud Financial Edge NXT® - #000684971
Blackbaud experienced a major incident on July 23, 2026 affecting Financial Edge NXT, lasting 3h 31m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 23, 2026, 03:45 PM UTC
We are aware of an issue impacting a subset of FENXT customers that may cause modules to be unavailable and HTTP Failure Response errors to occur. Our engineering team is actively investigating and working toward a resolution. Please continue to monitor this page for the latest updates.
- identified Jul 23, 2026, 04:49 PM UTC
We have confirmed a subset of customers are located in a vendor region currently experiencing issues with network traffic traversal. Our engineers are currently engaged with our vendor and working towards a resolution. Please continue to monitor this page for the latest updates.
- resolved Jul 23, 2026, 07:16 PM UTC
This incident has been resolved.