Bitso Outage History

We are currently facing an issue with BTC , BCH and LTC withdrawals due to ongoing problem at third party provider end therefore withdrawals have been temporarily disabled for BTC , BCH and LTC . Rest assured, your funds will remain secure at all times. If you need further assistance, please contact our Customer Support team at https://support.bitso.com/.

We are currently facing delays for SPEI Transactions. Our engineering team is already working on it and we will keep you posted. Rest assured, your funds will remain secure at all times. If you need further assistance, please contact our Customer Support team at https://support.bitso.com/. --------------------------------------------------------------- Estamos experimentando demoras en depósitos de MXN. Nuestro equipo de ingeniería se encuentra trabajando para resolver la situación a la brevedad. Queremos asegurarte que tus fondos están seguros. Lamentamos los inconvenientes que esto pueda ocasionar.

We are currently facing an issue identified with USDT/POLYGON withdrawals getting stuck in pending status . Our team is working diligently to resolve this situation as quickly as possible. We appreciate your patience and understanding. We will keep you posted on further updates.

We are currently experiencing a degraded performance regarding Argentine Peso (ARS) withdrawals. Our team is working diligently to resolve this situation as quickly as possible. We appreciate your patience and understanding. We will keep you updated on any developments. ---------------------------- Actualmente estamos experimentando performance degradada retiros en Pesos Argentinos (ARS). Nuestro equipo está trabajando diligentemente para resolver esta situación lo antes posible. Agradecemos su paciencia y comprensión. Les mantendremos informados sobre cualquier novedad.

We are currently facing delays for SPEI Transactions. Our engineering team is already working on it and we will keep you posted. Rest assured, your funds will remain secure at all times. If you need further assistance, please contact our Customer Support team at https://support.bitso.com/.

Due to an issue with a third-party provider's infrastructure, we observe degradation to validate CURP for Mexican clients . Our engineering team is following up on this to restore the service at the earliest. We apologize for the inconvenience. If you need further assistance, please contact us through our Help Center at https://support.bitso.com/

We are currently experiencing delays with some Colombian Peso (COP) withdrawals. Our team has identified an operational issue affecting some transactions. Our team is working on returning our services to normal. We apologize for any inconvenience this may cause. Rest assured that your funds remain secure. ----------- Estamos experimentando retrasos en algunos retiros de Pesos Colombianos (COP). Nuestro equipo ha identificado un problema operativo que afecta a ciertas transacciones y ya se encuentra trabajando para normalizar el servicio lo antes posible. Lamentamos cualquier inconveniente que esto pueda causar. Tenga la seguridad de que sus fondos permanecen seguros.

We are having degraded performance on https://bitso.com landing page is showing intermittent behaviour . We are investigating . We will keep you posted . We apologize for the inconvenience. If you need further assistance, please get in touch with our Customer Support team at https://support.bitso.com/.

We have identified degradation in ARS withdrawals, our engineering team is already investigating. An update will be shared once new information is available. --------------------- Hemos identificado degradación en retiros de pesos argentinos ARS, nuestro equipo de ingeniería se encuentra investigando. Estaremos informando sobre el progreso de la investigación.

We are currently experiencing degraded performance for COP (Colombian Peso) deposits. Our team is actively working with our provider to resolve the issue and fully restore service. We appreciate your patience and understanding. ------------------------------------------------ Actualmente, estamos experimentando un rendimiento degradado para los depósitos en COP (pesos colombianos). Nuestro equipo está trabajando activamente con nuestro proveedor para resolver el problema y restablecer el servicio por completo. Agradecemos por tu paciencia y comprensión.

We are having degraded performance on https://bitso.com and https://bitso.com/alpha landing pages. We are investigating . We will keep you posted . We apologize for the inconvenience. If you need further assistance, please get in touch with our Customer Support team at https://support.bitso.com/.

We identified slowness in processing BTC withdrawals. Our engineering team is already investigating. ----------------------- Hemos identificado demoras en el procesamiento de los retiros de BTC. Nuestro equipo de ingeniería ya está investigando ----------------------- Identificamos lentidão no processamento de saques de BTC. Nossa equipe de engenharia já está investigando.