Bitso experienced a major incident on March 31, 2026 affecting Bank Transfer (SPEI), lasting 3h 9m. The incident has been resolved; the full update timeline is below.
Affected components
Bank Transfer (SPEI)
Update timeline
- identified Mar 31, 2026, 03:03 AM UTC
We have detected an issue that is causing service degradation for MXN transactions, our engineering team is already working on this. An update will be shared once new information is available. We apologize for the inconvenience. ------------------------------- Hemos detectado degradación en el servicio de MXN, nuestro equipo de ingeniería se encuentra trabajando para resolver la situación lo antes posible. Estaremos informando a través de este medio. Lamentamos el inconveniente.
- monitoring Mar 31, 2026, 05:03 AM UTC
Transactions are flowing normally again and we are monitoring.
- resolved Mar 31, 2026, 06:12 AM UTC
This incident has been resolved.