Bitso incident

Resolved – COP Withdrawals Disruption | April 28th, 2026.

Notice Resolved View vendor source →

Bitso experienced a notice incident on April 28, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
Apr 28, 2026, 03:54 PM UTC
Resolved
Apr 28, 2026, 03:54 PM UTC
Duration
—
Detected by Pingoru
Apr 28, 2026, 03:54 PM UTC

Update timeline

  1. resolved Apr 28, 2026, 03:54 PM UTC

    We have resolved an incident that affected COP withdrawals between 9:08 and 10:14 AM COT. Withdrawals are now processing normally. Your balance and assets remain completely safe and unaffected. We apologize for any inconvenience this may have caused. If you require further assistance, do not hesitate to contact our Customer Support team at https://support.bitso.com. -------------- Hemos resuelto un incidente que afectó los retiros en COP entre las 9:08 y las 10:14 AM COT. Los retiros ya se están procesando con normalidad. Tu saldo y activos permanecen completamente seguros y no se han visto afectados. Lamentamos las molestias que esto pudo haber causado. Si necesitas ayuda adicional, no dudes en contactar a nuestro equipo de Soporte al Cliente en https://support.bitso.com.