Affected components
Update timeline
- identified Apr 01, 2026, 07:36 PM UTC
We are experiencing a service degradation affecting BRL withdrawals, which may result in processing delays. Our engineering team is actively working to restore normal service levels. We apologize for the inconvenience and appreciate your patience. ---------------------- Estamos enfrentando uma degradação no serviço de saques em BRL, o que pode resultar em atrasos no processamento. Nosso time de engenharia já está trabalhando para normalizar a operação. Pedimos desculpas pelo inconveniente e agradecemos a sua paciência.
- monitoring Apr 01, 2026, 08:09 PM UTC
A fix has been implemented and we are monitoring the results. ------------------ Foi implementada uma correção e estamos monitorando os resultados.
- resolved Apr 01, 2026, 10:58 PM UTC
This incident has been resolved.
Looking to track Bitso downtime and outages?
Pingoru polls Bitso's status page every 5 minutes and alerts you the moment it reports an issue — before your customers do.
- Real-time alerts when Bitso reports an incident
- Email, Slack, Discord, Microsoft Teams, and webhook notifications
- Track Bitso alongside 5,000+ providers in one dashboard
- Component-level filtering
- Notification groups + maintenance calendar
5 free monitors · No credit card required