Bitso experienced a minor incident on April 7, 2026 affecting Bank Transfer (SPEI), lasting 2h 36m. The incident has been resolved; the full update timeline is below.
Affected components
Bank Transfer (SPEI)
Update timeline
- investigating Apr 07, 2026, 04:06 AM UTC
We are currently investigating an issue causing delays with all MXN transactions (deposits and withdrawals via SPEI). Our engineering team is working to identify the root cause and restore normal processing as quickly as possible. We apologize for any inconvenience this may cause.
- monitoring Apr 07, 2026, 05:31 AM UTC
SPEI transactions are flowing normally and we are monitoring.
- resolved Apr 07, 2026, 06:43 AM UTC
This incident has been resolved.