Bitso Outage History

Some customers may be experiencing failures or delays when processing ARS withdrawals. This is due to issues in the services of one of our third-party providers. Our engineering team is actively following up with the provider to resolve the issue as quickly as possible. Your funds remain secure. We will update this page as soon as we have more information. We apologize for the inconvenience and thank you for your patience. --------------- Algunos clientes podrían estar experimentando fallas o demoras al procesar retiros en ARS. Esto se debe a problemas en los servicios de uno de nuestros proveedores externos. Nuestro equipo de ingeniería está dando seguimiento activamente con el proveedor para resolver la situación lo antes posible. Tus fondos están seguros. Actualizaremos esta página tan pronto como tengamos más información. Lamentamos los inconvenientes ocasionados y agradecemos tu paciencia.

We are currently experiencing intermittences with our API Docs (docs.bitso.com) pages. Our engineers are working on this. We apologize for any inconvenience this may cause and thank you for your patience. ------------------------------------------------ Actualmente estamos experimentando intermitencias en nuestras páginas de API Docs (docs.bitso.com). Nuestros ingenieros ya están trabajando en esto. Pedimos disculpas por cualquier inconveniente que esto pueda causar y agradecemos su paciencia. ------------------------------------------------ No momento, estamos enfrentando instabilidades em nossas páginas do API Docs (docs.bitso.com). Nossos engenheiros já estão trabalhando nisso. Pedimos desculpas por qualquer inconveniente que isso possa causar e agradecemos a sua paciência.

We're currently experiencing intermittent issues with the conversions feature due to an outage with one of our providers. Some conversions may fail or take longer than usual to complete. Our team is actively working to restore full service. We apologize for any inconvenience this may cause and appreciate your understanding. For further assistance, please contact our Customer Support team at https://support.bitso.com/

We are currently experiencing issues on MXN withdrawals. Due to this, MXN withdrawals are temporarily disabled. Our engineering team is working to identify the root cause and restore normal processing as quickly as possible. We apologize for any inconvenience this may cause. --------------------------------------------------- Actualmente estamos experimentando problemas con los retiros en MXN. Debido a esto, los retiros en MXN están desactivados temporalmente. Nuestro equipo de ingeniería está trabajando para identificar la causa raíz y restaurar el procesamiento normal lo más rápido posible. Lamentamos cualquier inconveniente que esto pueda causar.

We are continuing to investigate this issue and will keep you posted. We apologize for any inconvenience this may cause.

We are having a degraded performance for ARS transactions . Our team is investigating the issue to get it fixed as soon as possible. We apologize for the inconvenience and will provide further updates shortly. If you need further assistance, please contact our Customer Support team at https://support.bitso.com/.

We are currently investigating an issue causing delays with all MXN transactions (deposits and withdrawals via SPEI). Our engineering team is working to identify the root cause and restore normal processing as quickly as possible. We apologize for any inconvenience this may cause.

We are currently experiencing an issue affecting users login to Bitso.com. Our engineering team is actively working to identify the root cause and restore full functionality as quickly as possible. ---------------------------------------------------------------------- Actualmente estamos experimentando un problema que afecta el inicio de sesión de los usuarios en Bitso.com. Nuestro equipo de ingeniería está trabajando activamente para identificar la causa raíz y restaurar la funcionalidad completa lo antes posible. ---------------------------------------------------------------------- No momento, estamos enfrentando um problema que afeta o login dos usuários no Bitso.com. Nossa equipe de engenharia está trabalhando ativamente para identificar a causa raiz e restaurar a funcionalidade total o mais rápido possível.

We are continuing to investigate this issue.

We are still investigating the login issues affecting part of our users. We apologize for the inconvenience. ---------------------------------------------------------------------- Continuamos investigando los problemas de inicio de sesión que afectan a una parte de nuestros usuarios. Lamentamos los inconvenientes. ---------------------------------------------------------------------- Continuamos investigando os problemas de login que afetam uma parcela de nossos usuários. Pedimos desculpas pelo inconveniente.