Bitso Outage History

Bitso is up right now

Bitso had 75 outages in the last 2 years totaling 1483h 21m of downtime — averaging 3.1 incidents per month.

There were 75 Bitso outages since October 10, 2025 totaling 1483h 21m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.bitso.com

Major September 12, 2026

Issues placing Buy Orders | Stocks

Detected by Pingoru
Sep 12, 2026, 09:57 PM UTC
Resolved
Sep 12, 2026, 10:31 PM UTC
Duration
33m
Affected: Trading
Timeline · 2 updates
  1. investigating Sep 12, 2026, 09:57 PM UTC

    We are currently investigating an issue on our third-party provider that is affecting our Stocks services while placing Buy Orders. To ensure a consistent experience, we have temporarily disabled new stock transactions. Our team is working to restore full functionality. We apologize for the inconvenience and will provide further updates as soon as they are available. ----------------------------------- Actualmente estamos investigando un problema con nuestro proveedor externo que está afectando nuestros servicios de Acciones al realizar órdenes de compra. Para garantizar una experiencia consistente, hemos deshabilitado temporalmente las nuevas transacciones con acciones. Nuestro equipo está trabajando para restablecer la funcionalidad completa. Ofrecemos disculpas por los inconvenientes y proporcionaremos más actualizaciones tan pronto como estén disponibles.

  2. resolved Sep 12, 2026, 10:31 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical September 1, 2026

SPEI MXN transactions service degraded

Detected by Pingoru
Sep 01, 2026, 07:37 PM UTC
Resolved
Sep 01, 2026, 08:15 PM UTC
Duration
38m
Affected: Bank Transfer (SPEI)
Timeline · 2 updates
  1. investigating Sep 01, 2026, 07:37 PM UTC

    We are currently investigating an issue affecting MXN deposits and withdrawals. Our engineering team is working to identify the root cause and restore normal processing as quickly as possible. We apologize for any inconvenience this may cause. ------------------------------------------ Actualmente estamos investigando un problema que está afectando los depósitos y retiros de MXN. Nuestro equipo de ingeniería está trabajando para identificar la causa raíz y restablecer el procesamiento normal lo antes posible. Lamentamos cualquier inconveniente que esto pueda causar.

  2. resolved Sep 01, 2026, 08:15 PM UTC

    We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.

Read the full incident report →

Major August 21, 2026

Issue with ARS Withdrawals

Detected by Pingoru
Aug 21, 2026, 01:35 PM UTC
Resolved
Aug 21, 2026, 02:39 PM UTC
Duration
1h 4m
Affected: Bank Transfer (COELSA)
Timeline · 3 updates
  1. investigating Aug 21, 2026, 01:35 PM UTC

    We are experiencing issues with withdrawals in Argentine Pesos (ARS). Some withdrawal requests may fail or be delayed. We are aware of the issue and actively investigating. Your funds remain secure. We will update this page as soon as we have more information. We apologize for the inconvenience and thank you for your patience. ------------------------------------------ Estamos experimentando problemas con los retiros en Pesos Argentinos (ARS). Algunas solicitudes de retiro podrían fallar o demorarse. Estamos al tanto del problema y trabajando activamente en su investigación. Tus fondos están seguros. Actualizaremos esta página tan pronto como tengamos más información. Lamentamos los inconvenientes ocasionados y agradecemos tu paciencia.

  2. monitoring Aug 21, 2026, 02:19 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 21, 2026, 02:39 PM UTC

    This incident has been resolved.

Read the full incident report →

Major August 19, 2026

Issues affecting withdrawals for Bitcoin (BTC), Litecoin (LTC), Bitcoin Cash (BCH), and Ripple (XRP)

Detected by Pingoru
Aug 19, 2026, 02:33 PM UTC
Resolved
Aug 19, 2026, 03:01 PM UTC
Duration
28m
Affected: Bitcoin Cash (BCH)Bitcoin (BTC)Litecoin (LTC)XRP (XRP)
Timeline · 4 updates
  1. investigating Aug 19, 2026, 02:33 PM UTC

    We are currently experiencing issues affecting withdrawals for Bitcoin (BTC), Litecoin (LTC), Bitcoin Cash (BCH), and Ripple (XRP). Some withdrawal requests may be delayed. Our team is aware and actively working to restore full service. We will update this page as we learn more. --- Actualmente estamos presentando problemas que afectan los retiros de Bitcoin (BTC), Litecoin (LTC), Bitcoin Cash (BCH) y Ripple (XRP). Algunas solicitudes de retiro podrían demorarse. Nuestro equipo ya está al tanto y trabaja activamente para restablecer el servicio por completo. Actualizaremos esta página a medida que tengamos más información. --- No momento estamos enfrentando problemas que afetam os saques de Bitcoin (BTC), Litecoin (LTC), Bitcoin Cash (BCH) e Ripple (XRP). Algumas solicitações de saque podem sofrer atrasos. Nossa equipe já está ciente e trabalhando ativamente para restabelecer o serviço por completo. Atualizaremos esta página assim que tivermos mais informações.

  2. identified Aug 19, 2026, 02:46 PM UTC

    We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.

  3. monitoring Aug 19, 2026, 02:49 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Aug 19, 2026, 03:01 PM UTC

    This incident has been resolved.

Read the full incident report →

Major July 13, 2026

GRAM Deposits & Withdrawals Temporarily Disabled

Detected by Pingoru
Jul 13, 2026, 11:37 AM UTC
Resolved
Jul 13, 2026, 12:56 PM UTC
Duration
1h 19m
Timeline · 3 updates
  1. investigating Jul 13, 2026, 11:37 AM UTC

    GRAM deposits and withdrawals are currently disabled due to TON network issues. We are monitoring the network operation status. ------------------------------ Los depósitos y retiros de GRAM están deshabilitados actualmente debido a problemas en la red TON. Estamos monitoreando el estado de operación de la red. ------------------------------ Os depósitos e saques de GRAM estão desativados no momento devido a problemas na rede TON. Estamos monitorando o status de operação da rede.

  2. monitoring Jul 13, 2026, 12:26 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 13, 2026, 12:56 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor June 13, 2026

ARS withdrawals outage | June 12th, 2026.

Detected by Pingoru
Jun 13, 2026, 12:10 AM UTC
Resolved
Jun 13, 2026, 01:49 AM UTC
Duration
1h 38m
Affected: Bank Transfer (COELSA)
Timeline · 2 updates
  1. investigating Jun 13, 2026, 12:10 AM UTC

    Some customers may be experiencing failures or delays when processing ARS withdrawals. This is due to issues in the services of one of our third-party providers. Our engineering team is actively following up with the provider to resolve the issue as quickly as possible. Your funds remain secure. We will update this page as soon as we have more information. We apologize for the inconvenience and thank you for your patience. --------------- Algunos clientes podrían estar experimentando fallas o demoras al procesar retiros en ARS. Esto se debe a problemas en los servicios de uno de nuestros proveedores externos. Nuestro equipo de ingeniería está dando seguimiento activamente con el proveedor para resolver la situación lo antes posible. Tus fondos están seguros. Actualizaremos esta página tan pronto como tengamos más información. Lamentamos los inconvenientes ocasionados y agradecemos tu paciencia.

  2. resolved Jun 13, 2026, 01:49 AM UTC

    This incident has been resolved.

Read the full incident report →

Major May 27, 2026

Intermittences with our API Docs (docs.bitso.com) pages

Detected by Pingoru
May 27, 2026, 02:59 PM UTC
Resolved
May 27, 2026, 05:21 PM UTC
Duration
2h 22m
Timeline · 3 updates
  1. investigating May 27, 2026, 02:59 PM UTC

    We are currently experiencing intermittences with our API Docs (docs.bitso.com) pages. Our engineers are working on this. We apologize for any inconvenience this may cause and thank you for your patience. ------------------------------------------------ Actualmente estamos experimentando intermitencias en nuestras páginas de API Docs (docs.bitso.com). Nuestros ingenieros ya están trabajando en esto. Pedimos disculpas por cualquier inconveniente que esto pueda causar y agradecemos su paciencia. ------------------------------------------------ No momento, estamos enfrentando instabilidades em nossas páginas do API Docs (docs.bitso.com). Nossos engenheiros já estão trabalhando nisso. Pedimos desculpas por qualquer inconveniente que isso possa causar e agradecemos a sua paciência.

  2. monitoring May 27, 2026, 04:03 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 27, 2026, 05:21 PM UTC

    This incident has been resolved. ------------------------------------------------ Este incidente ha sido resuelto. ------------------------------------------------ Este incidente foi resolvido.

Read the full incident report →

Minor May 8, 2026

Issues with Conversions

Detected by Pingoru
May 08, 2026, 04:44 AM UTC
Resolved
May 08, 2026, 09:04 AM UTC
Duration
4h 20m
Affected: Bitso Trading Engine 🚀
Timeline · 2 updates
  1. investigating May 08, 2026, 04:44 AM UTC

    We're currently experiencing intermittent issues with the conversions feature due to an outage with one of our providers. Some conversions may fail or take longer than usual to complete. Our team is actively working to restore full service. We apologize for any inconvenience this may cause and appreciate your understanding. For further assistance, please contact our Customer Support team at https://support.bitso.com/

  2. resolved May 08, 2026, 09:04 AM UTC

    This incident has been resolved.

Read the full incident report →