Bitso experienced a minor incident on April 6, 2026 affecting Bank Transfer, lasting 3h 52m. The incident has been resolved; the full update timeline is below.
Affected components
Bank Transfer
Update timeline
- identified Apr 06, 2026, 08:43 PM UTC
We are currently experiencing delays with USDC deposits specifically utilizing the USDC Transfer Protocol on the Circle network. Transactions via this specific method are currently appearing as Pending. Please note that deposits via other networks are unaffected and operating normally. Our engineering support is in direct contact with the third party provider to resolve this. We are monitoring the situation. Apologies for the inconvenience.
- monitoring Apr 07, 2026, 12:01 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 07, 2026, 12:35 AM UTC
This incident has been resolved.