Bitso experienced a minor incident on March 16, 2026 affecting Bitcoin Cash (BCH) and Bitcoin (BTC) and 1 more component, lasting 21m. The incident has been resolved; the full update timeline is below.
Affected components
Bitcoin Cash (BCH)Bitcoin (BTC)Litecoin (LTC)
Update timeline
- investigating Mar 16, 2026, 10:17 AM UTC
We are currently facing an issue with BTC , BCH and LTC withdrawals due to ongoing problem at third party provider end therefore withdrawals have been temporarily disabled for BTC , BCH and LTC . Rest assured, your funds will remain secure at all times. If you need further assistance, please contact our Customer Support team at https://support.bitso.com/.
- resolved Mar 16, 2026, 10:38 AM UTC
This incident has been resolved.