Bitso incident

Mobile app | Portfolio tab unavailable

Minor Resolved View vendor source →
Started
Apr 10, 2026, 12:47 AM UTC
Resolved
Apr 10, 2026, 05:34 AM UTC
Duration
4h 47m
Detected by Pingoru
Apr 10, 2026, 12:47 AM UTC

Affected components

Bitso Mobile 📱

Update timeline

  1. identified Apr 10, 2026, 12:47 AM UTC

    We have identified an issue with the mobile app that is currently causing the portfolio tab to appear as a blank screen for users on app versions older than 4.13. Our engineering team is actively working to resolve this. We apologize for the inconvenience caused. ---------------------------------------- Hemos identificado un problema en la aplicación móvil que está causando que la pestaña de portafolio aparezca en blanco para los usuarios con versiones anteriores a la 4.13. Nuestro equipo de ingeniería está trabajando activamente para resolverlo. Lamentamos los inconvenientes causados.

  2. monitoring Apr 10, 2026, 04:58 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 10, 2026, 05:34 AM UTC

    This incident has been resolved.

Looking to track Bitso downtime and outages?

Pingoru polls Bitso's status page every 5 minutes and alerts you the moment it reports an issue — before your customers do.

  • Real-time alerts when Bitso reports an incident
  • Email, Slack, Discord, Microsoft Teams, and webhook notifications
  • Track Bitso alongside 5,000+ providers in one dashboard
  • Component-level filtering
  • Notification groups + maintenance calendar
Start monitoring Bitso for free

5 free monitors · No credit card required