Resolved after 55 minutes, affecting Bank Transfer, on October 23, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Update timeline
- investigating Oct 23, 2026, 01:17 PM UTC
We are currently experiencing intermittences affecting our COP payment services across some of our banking partners. Our team is actively working to restore the service. Your funds remain secure. We will keep you updated as soon as we have more information. We apologize for the inconvenience and thank you for your patience. ------------------------------------------- Actualmente estamos experimentando intermitencias que afectan a nuestros servicios de pago en COP con algunos de nuestros socios bancarios. Nuestro equipo está trabajando activamente para restablecer el servicio. Sus fondos permanecen seguros. Le mantendremos informado tan pronto como tengamos más información. Le pedimos disculpas por el inconveniente y le agradecemos su paciencia.
- monitoring Oct 23, 2026, 02:06 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 23, 2026, 02:13 PM UTC
This incident has been resolved.
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