Bitso incident

BTC, BCH & LTC Withdrawals: Temporarily Unavailable

Bitso experienced a major incident on September 23, 2026 affecting Bitcoin Cash (BCH) and Bitcoin (BTC) and 1 more component, lasting 1h 25m. The incident has been resolved; the full update timeline is below.

Started: Sep 23, 2026, 03:26 PM UTC
Resolved: Sep 23, 2026, 04:52 PM UTC
Duration: 1h 25m
Detected by Pingoru: Sep 23, 2026, 03:26 PM UTC

Affected components

Bitcoin Cash (BCH)Bitcoin (BTC)Litecoin (LTC)

Update timeline

investigating Sep 23, 2026, 03:26 PM UTC

We are currently experiencing issues affecting BTC, BCH, and LTC withdrawals. Due to this, withdrawals for these assets are temporarily unavailable. Your funds remain secure. We will update this page as soon as we have more information. We apologize for the inconvenience and thank you for your patience. ------------------------------------------ Actualmente estamos experimentando problemas que afectan a los retiros de BTC, BCH y LTC. Debido a esto, los retiros de estos activos no están disponibles temporalmente. Tus fondos permanecen seguros. Actualizaremos esta página tan pronto como tengamos más información. Ofrecemos disculpas por los inconvenientes y agradecemos tu paciencia.
monitoring Sep 23, 2026, 04:21 PM UTC

A fix has been implemented and we are monitoring the results.
resolved Sep 23, 2026, 04:52 PM UTC

This incident has been resolved.