Bitso experienced a major incident on July 13, 2026, lasting 1h 19m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Jul 13, 2026, 11:37 AM UTC
GRAM deposits and withdrawals are currently disabled due to TON network issues. We are monitoring the network operation status. ------------------------------ Los depósitos y retiros de GRAM están deshabilitados actualmente debido a problemas en la red TON. Estamos monitoreando el estado de operación de la red. ------------------------------ Os depósitos e saques de GRAM estão desativados no momento devido a problemas na rede TON. Estamos monitorando o status de operação da rede.
- monitoring Jul 13, 2026, 12:26 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 13, 2026, 12:56 PM UTC
This incident has been resolved.