Resolved after 33 minutes, affecting Trading, on September 12, 2026.
We are currently investigating an issue on our third-party provider that is affecting our Stocks services while placing Buy Orders. To ensure a consistent experience, we have temporarily disabled new stock transactions. Our team is working to restore full functionality. We apologize for the inconvenience and will provide further updates as soon as they are available. ----------------------------------- Actualmente estamos investigando un problema con nuestro proveedor externo que está afectando nuestros servicios de Acciones al realizar órdenes de compra. Para garantizar una experiencia consistente, hemos deshabilitado temporalmente las nuevas transacciones con acciones. Nuestro equipo está trabajando para restablecer la funcionalidad completa. Ofrecemos disculpas por los inconvenientes y proporcionaremos más actualizaciones tan pronto como estén disponibles.
Affected components
Update timeline
- investigating Sep 12, 2026, 09:57 PM UTC
We are currently investigating an issue on our third-party provider that is affecting our Stocks services while placing Buy Orders. To ensure a consistent experience, we have temporarily disabled new stock transactions. Our team is working to restore full functionality. We apologize for the inconvenience and will provide further updates as soon as they are available. ----------------------------------- Actualmente estamos investigando un problema con nuestro proveedor externo que está afectando nuestros servicios de Acciones al realizar órdenes de compra. Para garantizar una experiencia consistente, hemos deshabilitado temporalmente las nuevas transacciones con acciones. Nuestro equipo está trabajando para restablecer la funcionalidad completa. Ofrecemos disculpas por los inconvenientes y proporcionaremos más actualizaciones tan pronto como estén disponibles.
- resolved Sep 12, 2026, 10:31 PM UTC
This incident has been resolved.
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