Bitso experienced a major incident on October 20, 2026, lasting 1h 30m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Oct 20, 2026, 05:24 PM UTC
Please be informed that USD deposits via Payoneer are currently impacted due to an ongoing incident from Payoneer. We are actively monitoring the situation and will resume processing Payoneer deposits as soon as the service is restored on their end. We apologize for any inconvenience this may cause. We will provide an update here as soon as we have more information. ------------------------------------ Por favor, tenga en cuenta que los depósitos en USD a través de Payoneer se encuentran actualmente afectados debido a un incidente en curso por parte de Payoneer. Estamos monitoreando activamente la situación y reanudaremos el procesamiento de los depósitos de Payoneer tan pronto como el servicio se restablezca por su parte. Lamentamos cualquier inconveniente que esto pueda causar. Proporcionaremos una actualización aquí tan pronto como tengamos más información.
- monitoring Oct 20, 2026, 05:59 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 20, 2026, 06:55 PM UTC
This incident has been resolved.