Bitso incident
Issues affecting withdrawals for Bitcoin (BTC), Litecoin (LTC), Bitcoin Cash (BCH), and Ripple (XRP)
Bitso experienced a major incident on August 19, 2026 affecting Bitcoin Cash (BCH) and Bitcoin (BTC) and 1 more component, lasting 28m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 19, 2026, 02:33 PM UTC
We are currently experiencing issues affecting withdrawals for Bitcoin (BTC), Litecoin (LTC), Bitcoin Cash (BCH), and Ripple (XRP). Some withdrawal requests may be delayed. Our team is aware and actively working to restore full service. We will update this page as we learn more. --- Actualmente estamos presentando problemas que afectan los retiros de Bitcoin (BTC), Litecoin (LTC), Bitcoin Cash (BCH) y Ripple (XRP). Algunas solicitudes de retiro podrían demorarse. Nuestro equipo ya está al tanto y trabaja activamente para restablecer el servicio por completo. Actualizaremos esta página a medida que tengamos más información. --- No momento estamos enfrentando problemas que afetam os saques de Bitcoin (BTC), Litecoin (LTC), Bitcoin Cash (BCH) e Ripple (XRP). Algumas solicitações de saque podem sofrer atrasos. Nossa equipe já está ciente e trabalhando ativamente para restabelecer o serviço por completo. Atualizaremos esta página assim que tivermos mais informações.
- identified Aug 19, 2026, 02:46 PM UTC
We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.
- monitoring Aug 19, 2026, 02:49 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 19, 2026, 03:01 PM UTC
This incident has been resolved.