Availity Outage History
Availity major outage · 48 active incidents · 99 long-running issues View live status →Pingoru has recorded 1,936 incidents for Availity: 1,903 in the last 12 months and 854 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 190 | 720 of 720 (100%) |
| May 2026 | 309 | 744 of 744 (100%) |
| June 2026 | 276 | 720 of 720 (100%) |
| July 2026 | 256 | 744 of 744 (100%) |
| August 2026 | 308 | 744 of 744 (100%) |
| September 2026 | 236 | 720 of 720 (100%) |
| October 2026 | 292 | 602 of 602 (100%) |
Incidents, newest first
Notice April 2, 2026 WELLPOINT - ALL - Due to scheduled maintenance all transactions will be unavailable Sunday, April 5th from 4:00:00 AM EDT through 8:00:00 AM EDT Sunday, April 5th. 59d 16h OTHER BLUE PLANS ANTHEM - WI, ANTHEM - MO, ANTHEM - WI, OTHER BLUE PLANS EMPIRE BCBS - NY and 30 more
Started Apr 02, 2026, 10:30 PM UTC· resolved Jun 01, 2026, 03:01 PM UTC
- scheduled Apr 02, 2026, 10:30 PM UTC
Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
Notice April 1, 2026 Multiple Payers - BCBSND, BCBSND_NEXTBLUE - Multiple Transactions - Due to scheduled maintenance Eligibility and Benefits Inquiry, Claim Status Inquiry, Professional Claims and Facility Claims transactions will be unavailable Saturday, April 4th from 8... 60d 16h BCBSND, BCBSND_NEXTBLUE
Started Apr 01, 2026, 10:09 PM UTC· resolved Jun 01, 2026, 03:01 PM UTC
- scheduled Apr 01, 2026, 10:09 PM UTC
We are seeing Eligibility and Benefits Inquiry, Claim Status Inquiry, Professional Claims and Facility Claims transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
Notice April 1, 2026 Multiple Payers - BCBS TENNESSEE, BCBSTENNESSEE, BCTNC - Multiple Transactions - Scheduled Maintenance from 04/04/26 8:00 AM EST to Saturday 04/04/26 9:00 PM ET affecting E&B, Claim Status, and ALL Payer Space applications (Authorization Submission/Rev... 60d 23h BCBS TENNESSEE, BCBSTENNESSEE, BCTNC
Started Apr 01, 2026, 03:52 PM UTC· resolved Jun 01, 2026, 03:01 PM UTC
- scheduled Apr 01, 2026, 03:52 PM UTC
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
Notice April 1, 2026 Multiple Payers - 60054, AETNA, ALLINA HEALTH, TEXAS HEALTH, SUTTER HEALTH AETNA, BANNER HEALTH, INNOVATION HEALTH - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry transactions are experiencing intermittent failures. 18d 22h AETNA, 60054, TEXAS HEALTH, SUTTER HEALTH AETNA and 3 more
Started Apr 01, 2026, 01:29 PM UTC· resolved Apr 20, 2026, 11:31 AM UTC
- identified Apr 01, 2026, 01:29 PM UTC
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with invalid responses. Customers are receiving AV07 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved Apr 20, 2026, 11:31 AM UTC
This incident has been resolved.
Notice March 31, 2026 CARESOURCE - Multiple Transactions - Due to scheduled maintenance Eligibility and Benefits Inquiry and Claim Status Inquiry transactions will be unavailable Tuesday, March 31st from 4:00:00 PM EDT through 7:00:00 PM EDT Tuesday, March 31st. 61d 17h HUMANA-CARESOURCE, CARESOURCE OF OHIO, CARESOURCE OF INDIANA, CARESOURCE OF WEST VIRGINIA and 1 more
Started Mar 31, 2026, 09:49 PM UTC· resolved Jun 01, 2026, 03:01 PM UTC
- scheduled Mar 31, 2026, 09:49 PM UTC
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
Notice March 31, 2026 Multiple Payers - AETNA, 60054, CORPORATE BENEFIT SERVICES OF AMERICA (CBSA), MTAIN, BANNER HEALTH, BANNER HEALTH, ALLINA HEALTH - Multiple Transactions - Submitters of Real Time Eligibility, Claim Status Inquiry, and Referral Add & Inquiry transaction... 61d 17h AETNA, 60054, BANNER HEALTH, CORPORATE BENEFIT SERVICES OF AMERICA (CBSA) and 2 more
Started Mar 31, 2026, 09:12 PM UTC· resolved Jun 01, 2026, 03:01 PM UTC
- scheduled Mar 31, 2026, 09:12 PM UTC
We are seeing Eligibility and Benefits Inquiry, Claim Status Inquiry, HCSR Detailed Auth/Referral and Health Care Services Inquiry transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
Notice March 27, 2026 Multiple Payers - DPWMN, MEDICAID MINNESOTA, UCARE MINNESOTA - 270 - Due to scheduled maintenance Eligibility and Benefits Inquiry transactions will be unavailable Saturday, April 18th from 6:00:00 AM EDT through 8:00:00 PM EDT Sunday, April 19th. 65d 15h MEDICAID MINNESOTA, DPWMN, UCARE MINNESOTA
Started Mar 27, 2026, 11:28 PM UTC· resolved Jun 01, 2026, 03:11 PM UTC
- scheduled Mar 27, 2026, 11:28 PM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
Notice March 27, 2026 BUCKEYE COMMUNITY HEALTH PLAN - HCSR Outpatient Auth - HCSR Outpatient Auth transactions are currently unavailable. 147d 4h BUCKEYE COMMUNITY HEALTH PLAN
Started Mar 27, 2026, 05:42 PM UTC· resolved Aug 21, 2026, 10:20 PM UTC
- identified Mar 27, 2026, 05:42 PM UTC
We are seeing HCSR Outpatient Auth transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved Aug 21, 2026, 10:20 PM UTC
This incident has been resolved.
Notice March 26, 2026 BCBS TENNESSEE - View ID Card - ID Card display will be unavailable 3/26/2026-4/3/2026 due to maintenance. 66d 17h BCBS TENNESSEE, BCBSTENNESSEE
Started Mar 26, 2026, 09:26 PM UTC· resolved Jun 01, 2026, 03:01 PM UTC
- scheduled Mar 26, 2026, 09:26 PM UTC
Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
Notice March 25, 2026 Multiple Payers - DENVER HEALTH MEDICAL PLAN, DENHP, CALOPTIMA, MERITAIN HEALTH, MEDICAID MICHIGAN, MEDICAID MICHIGAN, PACIFICSOURCE MEDICARE, PACIFICSOURCE COMMUNITY SOLUTIONS, COMPSYCH, Cook Children's Health Plan, MedStar Health Plan, MGDCA, MASHP, ... 115d 11h HAPMC, HLTPM, MEDICAID MICHIGAN, DENVER HEALTH MEDICAL PLAN and 20 more
Started Mar 25, 2026, 12:46 PM UTC· resolved Jul 18, 2026, 11:49 PM UTC
- identified Mar 25, 2026, 12:46 PM UTC
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with AAA*42/AV07/timeout/No Response Received errors. Customers are receiving AAA*42/AV07/VT05_035 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.
- resolved Jul 18, 2026, 11:49 PM UTC
This incident has been resolved.
Notice March 21, 2026 HEALTH PLAN OF UPPER OHIO VALLEY - 270 - Eligibility and Benefits Inquiry transactions are experiencing intermittent failures. 107d 1h HEALTH PLAN OF UPPER OHIO VALLEY
Started Mar 21, 2026, 03:47 AM UTC· resolved Jul 06, 2026, 05:17 AM UTC
- identified Mar 21, 2026, 03:47 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- identified Jul 06, 2026, 04:18 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: Payer already written up There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved Jul 06, 2026, 05:17 AM UTC
This incident has been resolved.
Notice March 19, 2026 HAPMC - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable. 31d 10h HAPMC
Started Mar 19, 2026, 07:50 PM UTC· resolved Apr 20, 2026, 06:44 AM UTC
- identified Mar 19, 2026, 07:50 PM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with Timeout/No Response Received errors. Customers are receiving AV01/VT05_035 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.
- resolved Apr 20, 2026, 06:44 AM UTC
This incident has been resolved.
Notice March 12, 2026 MOLINA CONNECTICARE - Multiple Transactions - The issue impacting MLNCT claims submitted through Availity has been resolved. Availity has completed the required setup for non-direct submissions to SSI, and claims are now being successfully delivered to... 80d 17h MOLINA CONNECTICARE
Started Mar 12, 2026, 09:11 PM UTC· resolved Jun 01, 2026, 03:01 PM UTC
- scheduled Mar 12, 2026, 09:11 PM UTC
We are seeing Professional Claims, Professional Encounters and Facility Claims transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
- scheduled Mar 12, 2026, 09:12 PM UTC
We are seeing Professional Claims, Professional Encounters and Facility Claims transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
Notice March 6, 2026 DISTRICT OF COLUMBIA MEDICAID - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable. 58d 15h DISTRICT OF COLUMBIA MEDICAID
Started Mar 06, 2026, 09:14 AM UTC· resolved May 04, 2026, 12:28 AM UTC
- identified Mar 06, 2026, 09:14 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.
- resolved May 04, 2026, 12:28 AM UTC
This incident has been resolved.
Notice March 3, 2026 LOOMIS COMPANY - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable. 70d 16h LOOMIS COMPANY
Started Mar 03, 2026, 09:37 PM UTC· resolved May 13, 2026, 02:33 PM UTC
- identified Mar 03, 2026, 09:37 PM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.
- resolved May 13, 2026, 02:33 PM UTC
This incident has been resolved.
Notice February 27, 2026 BCBSND_NEXTBLUE - Pharmacy Prior Authorization - The NextBlue prior authorization platform is currently experiencing technical issues. Please use the fax submission process outlined on the NextBlue Provider website until further notice. 175d 6h BCBSND_NEXTBLUE
Started Feb 27, 2026, 04:10 PM UTC· resolved Aug 21, 2026, 10:20 PM UTC
- identified Feb 27, 2026, 04:10 PM UTC
Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
- identified Mar 05, 2026, 05:30 PM UTC
Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
- resolved Aug 21, 2026, 10:20 PM UTC
This incident has been resolved.
Notice February 15, 2026 TRICARE EAST - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry B2B transactions are currently unavailable. 63d 23h TRICARE EAST
Started Feb 15, 2026, 08:07 AM UTC· resolved Apr 20, 2026, 07:11 AM UTC
- identified Feb 15, 2026, 08:07 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- identified Mar 05, 2026, 02:57 PM UTC
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with Timeout/Blank Response/E1:484 errors. Customers are receiving VT05_035/AR02/E1:484 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved Apr 20, 2026, 07:11 AM UTC
This incident has been resolved.
Notice February 12, 2026 BCBSIL COMMUNITY HEALTH PLANS - HCSR Outpatient Auth - HCSR Outpatient Auth transactions are currently unavailable. 66d 13h BCBSIL COMMUNITY HEALTH PLANS
Started Feb 12, 2026, 05:38 PM UTC· resolved Apr 20, 2026, 07:14 AM UTC
- identified Feb 12, 2026, 05:38 PM UTC
We are seeing HCSR Outpatient Auth transactions failing with AV07 errors. Customers are receiving AV07 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- identified Mar 05, 2026, 03:27 PM UTC
We are seeing HCSR Outpatient Auth transactions failing with Invalid Response errors. Customers are receiving AV07 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved Apr 20, 2026, 07:14 AM UTC
This incident has been resolved.
Notice February 9, 2026 KSRHI - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable. 193d 3h KSRHI
Started Feb 09, 2026, 06:47 PM UTC· resolved Aug 21, 2026, 10:20 PM UTC
- identified Feb 09, 2026, 06:47 PM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with timeouts. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.
- resolved Aug 21, 2026, 10:20 PM UTC
This incident has been resolved.
Notice February 6, 2026 Multiple Payers - CAREPLUS, 95092 - Multiple Transactions - Please ensure all applicable NPIs and TINs for your providers are saved to your organization by using the "Manage My Organization" feature. This will help prevent delays with authorization pro... 114d 23h 95092, CAREPLUS
Started Feb 06, 2026, 03:24 PM UTC· resolved Jun 01, 2026, 03:01 PM UTC
- scheduled Feb 06, 2026, 03:24 PM UTC
We are seeing Health Care Services Inquiry, HCSR Detailed Auth/Referral, HCSR Inpatient Auth and HCSR Outpatient Auth transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
Notice February 5, 2026 WELLCARE - Multiple Transactions - Providers requesting services for New Jersey members: Please be sure to select the correct payer name (WELLCARE NEW JERSEY) from the New Jersey region to avoid processing delays. 197d 6h Wellcare, WELLCARE HEALTH PLANS
Started Feb 05, 2026, 04:23 PM UTC· resolved Aug 21, 2026, 10:25 PM UTC
- identified Feb 05, 2026, 04:23 PM UTC
We are seeing HCSR Inpatient Auth, HCSR Outpatient Auth, HCSR Detailed Auth/Referral and Health Care Services Inquiry transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
- identified Feb 17, 2026, 11:46 AM UTC
We are seeing HCSR Inpatient Auth, HCSR Outpatient Auth, HCSR Detailed Auth/Referral and Health Care Services Inquiry transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
- identified Feb 18, 2026, 08:41 PM UTC
We are seeing HCSR Inpatient Auth, HCSR Outpatient Auth, HCSR Detailed Auth/Referral and Health Care Services Inquiry transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
- identified Feb 21, 2026, 12:31 AM UTC
We are seeing HCSR Inpatient Auth, HCSR Outpatient Auth, HCSR Detailed Auth/Referral and Health Care Services Inquiry transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
Notice February 3, 2026 BS CALIFORNIA - Multiple Transactions - Please note this prior auth request may take up to two minutes to process your data and respond. Thank you for your patience while we optimize and enhance our performance. 199d 2h BS CALIFORNIA
Started Feb 03, 2026, 08:10 PM UTC· resolved Aug 21, 2026, 10:20 PM UTC
- identified Feb 03, 2026, 08:10 PM UTC
We are seeing HCSR Detailed Auth/Referral, HCSR Inpatient Auth, HCSR Outpatient Auth, HCSR Real Time Authorization and Health Care Services Inquiry transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
- resolved Aug 21, 2026, 10:20 PM UTC
This incident has been resolved.
Notice January 27, 2026 BCBSIL COMMUNITY HEALTH PLANS - Claim Status Inquiry - Claim Status Inquiry B2B transactions are currently unavailable. 89d 17h BCBSIL COMMUNITY HEALTH PLANS
Started Jan 27, 2026, 01:15 PM UTC· resolved Apr 27, 2026, 06:32 AM UTC
- identified Jan 27, 2026, 01:15 PM UTC
We are seeing Claim Status Inquiry transactions failing with timeout/No Response Received errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved Apr 27, 2026, 06:32 AM UTC
This incident has been resolved.
Notice January 23, 2026 DELTA DENTAL GEORGIA - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable. 100d 1h DELTA DENTAL GEORGIA
Started Jan 23, 2026, 11:18 PM UTC· resolved May 04, 2026, 12:22 AM UTC
- identified Jan 23, 2026, 11:18 PM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.
- resolved May 04, 2026, 12:22 AM UTC
This incident has been resolved.
Notice January 17, 2026 BCBS NEW YORK WESTERN - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable. 216d 15h BCBS NEW YORK WESTERN
Started Jan 17, 2026, 06:44 AM UTC· resolved Aug 21, 2026, 10:20 PM UTC
- identified Jan 17, 2026, 06:44 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.
- resolved Aug 21, 2026, 10:20 PM UTC
This incident has been resolved.