Availity incident

Multiple Payers - BCBS TENNESSEE, BCBSTENNESSEE, BCTNC - Multiple Transactions - Scheduled Maintenance from 04/04/26 8:00 AM EST to Saturday 04/04/26 9:00 PM ET affecting E&B, Claim Status, and ALL Payer Space applications (Authorization Submission/Rev...

Notice Resolved View vendor source →

Availity experienced a notice incident on April 1, 2026 affecting BCBS TENNESSEE and BCBSTENNESSEE and 1 more component, lasting 60d 23h. The incident has been resolved; the full update timeline is below.

Started
Apr 01, 2026, 03:52 PM UTC
Resolved
Jun 01, 2026, 03:01 PM UTC
Duration
60d 23h
Detected by Pingoru
Apr 01, 2026, 03:52 PM UTC

Affected components

BCBS TENNESSEEBCBSTENNESSEEBCTNC

Update timeline

  1. scheduled Apr 01, 2026, 03:52 PM UTC

    We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.